E-Commerce Operations Officer

Join BioEssence Group Of Companies as an E-Commerce Operations Officer and play a pivotal role in driving our digital commerce success. Based in the vibrant locations of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will oversee and optimize our online sales channels, ensuring seamless operations and exceptional customer experiences. At BioEssence, we are committed to leveraging technology to enhance our market presence and customer engagement. As an E-Commerce Operations Officer, you will be part of a dynamic team that thrives on innovation and excellence.

In this role, you will manage our e-commerce platforms, including Shopify, WooCommerce, and other digital marketplaces. You will handle daily operations such as inventory management, order processing, and customer service, ensuring that our digital storefronts are always up-to-date and running smoothly. This position offers a unique opportunity to work in a fast-paced environment where your contributions will directly impact our sales growth and customer satisfaction.

BioEssence Group Of Companies is a trusted name in the beauty and wellness industry, known for its high-quality products and exceptional service. We are looking for a passionate and detail-oriented individual who is eager to take their e-commerce skills to the next level. If you are ready to make a difference in the digital commerce landscape, we invite you to apply and be part of our journey to success.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our e-commerce platforms, including Shopify, WooCommerce, and other digital marketplaces.
• Oversee daily operations such as inventory management, order processing, and customer service.
• Ensure seamless integration and synchronization of sales data across all channels.
• Implement and monitor e-commerce strategies to drive sales growth and improve customer engagement.
• Analyze sales data to identify trends and opportunities for optimization.
• Collaborate with the marketing team to develop and execute digital marketing campaigns.
• Provide exceptional customer support and resolve any issues promptly.
• Stay updated with the latest e-commerce trends and best practices to continuously improve our operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce operations or a similar role.
• Proven experience with e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong analytical skills with the ability to interpret sales data and make data-driven decisions.
• Excellent communication and interpersonal skills to manage customer inquiries and resolve issues.
• Familiarity with digital marketing tools and strategies.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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